Frequently Asked Questions
Find answers to common questions about our social entertainment platform
General Questions
What is Axorion Labyrinth?
Axorion Labyrinth is a free-to-play social entertainment platform offering slot-style and card games using virtual currency. It's designed purely for entertainment purposes with no real money gambling involved.
Is Axorion Labyrinth free to play?
Yes! Our platform is completely free to play. No deposits, no subscriptions, no hidden fees. You start with free virtual coins and can continue playing at no cost.
Who can play on Axorion Labyrinth?
Our platform is restricted to users 18 years or older. We conduct strict age verification to ensure compliance with regulations and protect minors.
Is this gambling?
No. Axorion Labyrinth is not gambling. Our platform uses virtual currency with no real monetary value. You cannot wager real money, win real money, or exchange virtual coins for cash. It's entertainment like video games.
Virtual Currency
What is virtual currency?
Virtual currency (virtual coins) are digital tokens used exclusively within our platform for entertainment gameplay. They have absolutely no real monetary value and cannot be exchanged for real money.
How do I get virtual coins?
You receive free virtual coins when you join the platform. Additional coins may be earned through daily bonuses, achievements, and gameplay progression—all at no cost.
Can I exchange virtual coins for real money?
No. Virtual coins cannot be exchanged, sold, or converted into real money under any circumstances. They are for entertainment purposes only and have no monetary value.
Can I withdraw my virtual coins?
No. Virtual coins cannot be withdrawn from the platform or transferred to third parties. They exist solely within the Axorion Labyrinth platform for entertainment purposes.
What happens if I run out of virtual coins?
The platform provides regular free coin bonuses and opportunities to earn more through gameplay. You'll never be unable to play due to lack of virtual coins.
Games & Gameplay
What types of games are available?
We offer a variety of slot-style and card games designed for entertainment. All games use virtual coins only and feature engaging graphics, smooth gameplay, and fun mechanics.
Can I win real prizes playing these games?
No. You cannot win real money or prizes on our platform. All wins and achievements are virtual only and have no real-world value. Success in social gaming does not imply future success at real money gambling.
How do game outcomes work?
Game outcomes are generated for entertainment purposes. Wins and losses in our games have zero financial impact and no real monetary value.
Can I play on mobile devices?
Our platform is designed to work across devices including desktops, tablets, and mobile phones for your convenience.
Account & Privacy
What information do you collect?
We collect basic information for age verification, account management, and platform operation. See our Privacy Policy for complete details.
Is my information secure?
Yes. We implement SSL encryption and security measures to protect your data. However, no online transmission is 100% secure. See our Privacy Policy for details.
How do I delete my account?
Contact our support team at support@axorionlabyrinth.com to request account deletion. Upon deletion, all virtual currency is forfeited.
Can I share my account?
No. Account sharing violates our Terms & Conditions. Each account is for individual use only.
Responsible Gaming
Is this platform safe for people with gambling issues?
If you have a history of gambling addiction or problematic gaming patterns, we recommend consulting with a healthcare professional or gambling counselor before using our platform. Even entertainment gaming should be enjoyed responsibly.
What responsible gaming tools do you offer?
We provide session reminders, break notifications, and time limit settings. We also provide access to professional support resources. See our Responsible Gaming page for details.
Where can I get help if I have concerns?
For gambling-related concerns, contact Gambling Helpline NZ at 0800 654 655 (24/7, free, confidential). For general support, see our Contact page.
Technical Support
I'm experiencing technical issues. What should I do?
Try refreshing your browser, clearing your cache, or using a different browser. If issues persist, contact our support team through our Contact page.
What browsers are supported?
We support modern versions of Chrome, Firefox, Safari, and Edge. For best experience, ensure your browser is up to date.
How do I contact support?
Email us at support@axorionlabyrinth.com or use our Contact Form. We respond within 24-48 hours on business days.
Legal & Compliance
Is Axorion Labyrinth legal in New Zealand?
Yes. Our platform is fully compliant with the New Zealand Gambling Act 2003. We are a social entertainment platform, not a gambling operator.
Do you have any licensing?
As a social entertainment platform using virtual currency with no real monetary value, we operate differently from gambling sites. We comply with all applicable New Zealand laws and regulations.
Where can I read your terms and policies?
See our Terms & Conditions, Privacy Policy, and Cookie Policy for complete information.
Still Have Questions?
Can't find what you're looking for? Our support team is here to help.
Contact SupportOr visit our Help Center for detailed guides and tutorials.